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Anti-Money Laundering (AML) Policy

Last updated: 2026

This Anti-Money Laundering ("AML") Policy sets out the measures used by Micasino ("we", "us", "our") to prevent, detect and report money laundering, terrorist financing, fraud and other financial crime in connection with the services available on micasino.uk (the "Website").

Micasino is licensed by the Curaçao Gaming Control Board (GCB). We apply a risk-based approach and maintain internal controls designed to meet applicable regulatory expectations and industry standards.

1. Scope and objectives

The objectives of this AML Policy are to:

  • protect the integrity of our platform and payment flows;
  • verify customer identity where required (Know Your Customer / "KYC");
  • monitor transactions and player activity for suspicious or unusual patterns;
  • identify and manage risks relating to money laundering and terrorist financing;
  • report suspicious activity where appropriate;
  • retain records in line with internal and legal requirements.

2. Definitions

  • Money laundering: any act intended to conceal or disguise the origin of criminal proceeds so that they appear to come from legitimate sources.
  • Terrorist financing: providing or collecting funds with the intention that they be used to carry out terrorist acts.
  • KYC: verification of a customer’s identity and related checks.
  • SoF/SoW: Source of Funds / Source of Wealth (evidence showing where funds/wealth originate).

3. Risk-based approach

We assess AML risk on an ongoing basis. Risk factors may include, without limitation:

  • customer profile and behaviour;
  • payment method and transaction patterns;
  • geography and jurisdictional risk;
  • use of multiple accounts, devices, or payment instruments;
  • rapid deposits and withdrawals, or minimal gameplay followed by withdrawals.

Where we identify elevated risk, we may apply enhanced due diligence ("EDD") measures.

4. Customer Due Diligence (KYC)

We may require identity verification at registration, before processing withdrawals, when certain thresholds are reached, or whenever we consider it necessary for risk management and compliance.

Depending on the circumstances, we may request one or more of the following:

  • Proof of identity (e.g., passport, national ID card, driving licence);
  • Proof of address (e.g., utility bill, bank statement, government correspondence);
  • Payment method verification (e.g., proof of ownership of a card or bank account; masked card image; bank letter/statement);
  • Source of Funds / Source of Wealth (e.g., payslips, employment contract, tax return, business accounts, sale agreement, inheritance documentation).

Documents must be valid, legible, and match the details on the player account. We may use manual and/or electronic verification methods and may request additional information where needed.

5. Age and identity requirements

Micasino does not permit underage gambling. If we suspect that an account belongs to, or is being used by, a person under the legal age, we may suspend the account pending verification and take further action in accordance with our Terms.

6. Payments, withdrawals, and third-party transactions

To reduce financial crime risks:

  • withdrawals are generally processed to the same payment method used for deposits where possible;
  • we do not allow deposits or withdrawals using third-party payment methods (i.e., a payment instrument not in the player’s own name), except where permitted following appropriate verification and controls;
  • we may require that a player’s payment method is verified before a withdrawal is approved.

Supported payment methods may include: Banco de Chile, Banco do Brasil, Bradesco, Itaú, MasterCard, Santander, and Scotiabank. Availability can vary by location and compliance requirements.

7. Prohibited activities and red flags

The following behaviours may lead to enhanced checks, transaction delays, account restrictions, or reporting to competent authorities, where applicable:

  • attempts to open multiple accounts or use false/altered documents;
  • unusual transaction patterns (e.g., large deposits inconsistent with player profile);
  • minimal gameplay followed by withdrawal requests (possible "pass-through" activity);
  • structuring transactions to avoid checks or thresholds;
  • use of funds that appear to come from third parties or unclear sources;
  • chargebacks, payment disputes, or suspected fraud;
  • use of VPNs/proxies or other methods to conceal location where this increases AML risk.

8. Monitoring and investigation

We conduct ongoing monitoring of customer activity and transactions. This may include automated and manual reviews designed to identify suspicious or unusual behaviour. Where appropriate, we may:

  • request additional KYC/SoF information;
  • delay or decline a deposit/withdrawal;
  • restrict account functions (e.g., withdrawals) while checks are completed;
  • close an account in line with our Terms and applicable requirements.

9. Reporting suspicious activity

If we suspect money laundering, terrorist financing, fraud, or other financial crime, we may file reports with relevant authorities and/or our regulator as required or appropriate. Where permitted by law, we may not be able to inform the player that a report has been made or that an investigation is taking place.

10. Record keeping

We retain KYC documents, transaction records, and related information for a period determined by legal/regulatory requirements and our internal policies. Records are maintained securely and access is restricted to authorised personnel.

11. Data protection

Personal data collected for AML purposes is processed to meet legal and compliance obligations, to prevent fraud, and to protect our customers and business. For more information on how we handle personal data, please refer to our Privacy Policy on the Website.

12. Staff training and internal controls

Relevant staff receive AML awareness training and operate under internal procedures designed to identify and manage financial crime risks. We review and improve controls as necessary, including in response to emerging risks and regulatory developments.

13. Account actions and consequences

Failure to provide requested verification information, or providing inaccurate or misleading information, may result in:

  • delays in processing withdrawals;
  • restrictions on account activity;
  • account suspension or closure;
  • refusal of transactions and/or return of funds where appropriate, subject to compliance checks.

14. Policy updates

We may update this AML Policy from time to time. The latest version will be published on micasino.uk and will apply from the date shown above.

15. Contact

If you have questions about this AML Policy or your verification status, please contact Micasino Support via the contact options available on the Website.

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